1. Application of Terms: The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
2. Invoicing & Payments: Our invoices are payable on receipt, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Midvaal Diesel & Turbo (Namibia) cc reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Midvaal Diesel & Turbo (Namibia) cc will be authorized to suspend any provision of services without prior warning in the event of late payment.
3. Pricing Currency Definition: Unless explicitly stated otherwise, all prices, quotations, and invoices are denominated and payable in Namibian Dollars (N$).
4. Price Adjustments: All prices are subject to change without prior notice.
5. Quotation Validity & Exchange Rates: Prices quoted for imported parts are subject to currency fluctuations and supplier increases. Even if a quotation is paid in full, any price difference at the time of invoicing due to exchange rate changes or cost increases will be billed to the customer.
6. Diagnostic Disassembly & Quote Rejection: Diagnostic testing, stripping, and cleaning of components (such as diesel pumps, injectors, or turbochargers) to prepare an accurate quotation require specialized labor, equipment, and the destruction of existing gaskets/seals. If the customer rejects a quotation:
   • A diagnostic and stripping fee will be billed to the customer to cover labor and consumables.
   • The component will be returned to the customer in a completely disassembled, "stripped" state.
   • If the customer insists on reassembly of a rejected, un-repaired unit, Midvaal Diesel & Turbo (Namibia) cc will charge an assembly fee and will provide absolutely no warranty or guarantee on the safety, structural integrity, or performance of the reassembled unit.
7. Reservation of Ownership (Title): Items sold remain the property of Midvaal Diesel & Turbo (Namibia) cc until paid in full.
8. Right of Retention (Lien) & Storage Fees: All goods, components, or vehicles delivered to Midvaal Diesel & Turbo (Namibia) cc for repair, diagnostic testing, or quote estimation are subject to a pledge and right of retention (repairer's lien) in favor of Midvaal Diesel & Turbo (Namibia) cc for all monies owed. If goods or vehicles are not collected within fourteen (14) days from the date of notification that they are ready for collection, a storage fee of N$ 150.00 per day (or N$ 500.00 per day for vehicles left on-site) will be charged to the customer. If goods remain unclaimed and unpaid for more than ninety (90) days, Midvaal Diesel & Turbo (Namibia) cc reserves the right, in accordance with Namibian law, to sell the goods via public auction or private treaty to defray costs and outstanding balances.
9. Late Payment & Debt Collection: If a payment is still outstanding more than sixty (60) days after the due payment date, Midvaal Diesel & Turbo (Namibia) cc reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
10. Withholding Tax: Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Midvaal Diesel & Turbo (Namibia) cc become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Midvaal Diesel & Turbo (Namibia) cc in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
11. Performance Obligations: Midvaal Diesel & Turbo (Namibia) cc undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Midvaal Diesel & Turbo (Namibia) cc cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
12. Claims Notification: In order for it to be admissible, Midvaal Diesel & Turbo (Namibia) cc must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
13. Final Sales (No Returns): We strictly do not accept returns or exchanges on:
    • Electrical parts.
    • Special order parts.
    • Correctly supplied parts (parts supplied accurately according to the order/vehicle specifications).
14. Core Return Policy (Exchange Sales): Where parts are sold on an "exchange" basis, a core charge deposit will be invoiced. This core charge will only be refunded if the old unit (the core) is returned to Midvaal Diesel & Turbo (Namibia) cc within thirty (30) days from the date of invoice. To qualify for a refund, returned cores must be the identical model, fully assembled, complete, and in a rebuildable condition (free from external fire damage, housing cracks, or disassembly).
15. Customer-Supplied Parts: Midvaal Diesel & Turbo (Namibia) cc does not offer any warranty, guarantee, or representation of performance on any spare parts, seals, or components supplied directly by the customer. If we agree to fit customer-supplied parts, the customer accepts full liability for the repair. Any subsequent failure of the component, engine damage, or labor costs arising from a failure of a customer-supplied part is entirely at the customer’s risk and expense.
16. Limitation of Liability & Exclusion of Consequential Damages:
    • Midvaal Diesel & Turbo (Namibia) cc shall not be responsible or liable to the customer for any loss or damage; direct, indirect, or consequential, recovery charges, loss of revenue, downtime compensation, loss of use, lodging, phone calls, inconvenience, vehicle rental charges, courier or delivery charges or any other cost arising from the malfunction or non-availability of the unit(s) during repairs; nor for any cost resulting directly or indirectly from defects patent or latent in workmanship, material and/or parts, and whether caused by or arising from any liability of The Repairer by virtue thereof is hereby expressly excluded.
    • Under no circumstances whatsoever shall Midvaal Diesel & Turbo (Namibia) cc be held liable for any damages to the vehicle's engine block, pistons, valves, turbocharger oil feed lines, cooling systems, or any associated mechanical components resulting from the failure or malfunction of any supplied or repaired component. Our liability is strictly limited to the repair or replacement of the specific component supplied by us.
    • We do not cover, and explicitly exclude, any labor charges or costs billed by third-party workshops for the removal, diagnostic tracing, or re-installation of our parts, nor do we cover towing or recovery fees.
17. Governing Law: All our contractual relations will be governed exclusively by Namibian law.

Common Rail Injector Conditions of Sale

Midvaal Diesel & Turbo Namibia cc (The Repairer) guarantees the customer that it will repair, replace, or adjust any part of the reconditioned unit(s) found to be defective in materials or workmanship during the initial six (6) months, 30,000 kilometers, or 600 hours from the invoice date, free of charge, provided the following warranty conditions are fulfilled.

The customer contracts with The Repairer on the basis that the responsibility of The Repairer for defects in workmanship and/or material, and/or parts supplied by The Repairer is bound by the terms and conditions of the warranty, limited to the repaired component(s) only, and is not responsible or liable to the customer for any loss or damage, whether direct, indirect, or consequential. This includes recovery charges, loss of revenue, downtime compensation, loss of use, lodging, phone calls, inconvenience, vehicle rental charges, courier or delivery charges, or any other costs resulting from the malfunction or unavailability of the unit(s) during repairs. Additionally, any cost resulting directly or indirectly from defects, whether patent or latent, in workmanship, material, and/or parts, and whether caused by or arising from any liability of the repairer, is hereby expressly excluded.

The warranty covers failures caused by faulty workmanship and/or parts supplied by The Repairer. Customer-supplied parts and any failures due to external factors such as lack of lubrication, and/or fuel contamination are not covered by this warranty.

Injectors should not be fitted or used unless all the items listed above have been adhered to.

Repair Classifications