STANDARD TERMS AND CONDITIONS OF SALE

The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
Our invoices are payable on receipt, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, Midvaal Diesel & Turbo (Namibia) cc reserves the right to request a fixed interest payment amounting to 10% of the sum remaining due. Midvaal Diesel & Turbo (Namibia) cc will be authorized to suspend any provision of services without prior warning in the event of late payment.
Items sold remain the property of Midvaal Diesel & Turbo (Namibia) cc until paid in full.
If a payment is still outstanding more than sixty (60) days after the due payment date, Midvaal Diesel & Turbo (Namibia) cc reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Midvaal Diesel & Turbo (Namibia) cc become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Midvaal Diesel & Turbo (Namibia) cc in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
Midvaal Diesel & Turbo (Namibia) cc undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Midvaal Diesel & Turbo (Namibia) cc cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
In order for it to be admissible, Midvaal Diesel & Turbo (Namibia) cc must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
Midvaal Diesel & Turbo (Namibia) cc shall not be responsible or liable to the customer for any loss or damage; direct, indirect, or consequential, recovery charges, loss of revenue, downtime compensation, loss of use, lodging, phone calls, inconvenience, vehicle rental charges, courier or delivery charges or any other cost arising from the malfunction or non-availability of the unit(s) during repairs; nor for any cost resulting directly or indirectly from defects patent or latent in workmanship, material and/or parts, and whether caused by or arising from any liability of The Repairer by virtue thereof is hereby expressly excluded.
All our contractual relations will be governed exclusively by Namibia law.

Common Rail Injector Conditions of Sale

Midvaal Diesel & Turbo Namibia cc (The Repairer) guarantees the customer that it will repair, replace, or adjust any part of the reconditioned unit(s) found to be defective in materials or workmanship during the initial six (6) months, 30,000 kilometers, or 600 hours from the invoice date, free of charge, provided the following warranty conditions are fulfilled.

The customer contracts with The Repairer on the basis that the responsibility of The Repairer for defects in workmanship and/or material, and/or parts supplied by The Repairer. The repairer is bound by the terms and conditions of the warranty, limited to the repaired component(s) only, and is not responsible or liable to the customer for any loss or damage, whether direct, indirect, or consequential. This includes recovery charges, loss of revenue, downtime compensation, loss of use, lodging, phone calls, inconvenience, vehicle rental charges, courier or delivery charges, or any other costs resulting from the malfunction or unavailability of the unit(s) during repairs. Additionally, any cost resulting directly or indirectly from defects, whether patent or latent, in workmanship, material, and/or parts, and whether caused by or arising from any liability of the repairer, is hereby expressly excluded.

The warranty will not cover any unit(s) which have become defective as a result or consequence of the customer’s failure to comply with the following:

Injectors must be properly fitted, maintained, used, and/or operated in accordance with the instructions and recommendations specified for the unit/s by the OEM.
The OEM manufacturer's procedures for injector replacement must be adhered to, which includes cleanliness standards and tightening torques.
The fuel tank, fuel supply, and return lines must be removed, cleaned, and then the fuel replaced.
The fuel filter must be replaced during the fitting process.
New high-pressure fuel lines need to be installed from the pump to the rail and from the rail to the injectors, with documentation required for potential warranty claims. No warranty will be acknowledged if the high- pressure fuel lines were not replaced.
The common rail should undergo ultrasonic cleaning or be replaced with a new unit.

The warranty covers failures caused by faulty workmanship and/or parts supplied by The Repairer. Customer-supplied parts and any failures due to external factors such as lack of lubrication, and/or fuel contamination are not covered by this warranty.

Injectors should not be fitted or used unless all the items listed above have been adhered to.

Notes:

All warranty work must be conducted by us; we will not accept any test reports and/or charges from a 3rd party.
If the seals are broken on the pump/injector(s) the warranty will be void unless you have prior permission from us in writing to do so.
Fuel pumps/injector(s) returned under warranty that are subsequently found to have no fault will incur re-test charges.
Please call our diesel workshop before returning fuel pumps and injectors. We may be able to assist you in resolving the issue without requiring you to return the product to us.
Warranty is limited to the component only and does not cover any ancillary charges such as removal & refitting, hire of vehicles, etc.
By fitting the fuel pump and/or injector(s) you agree to all the above terms & conditions of sale.

Repair Classifications

NO WARRANTY

Injector Pump, Injectors and Unit Injectors calibrated and set only; no repairs done.

6 Month WARRANTY
(from date of invoice) ON WORK PERFORMED ONLY

Minor Repairs and Calibrating. Warranty only on the work done.

WARRANTY 6 MONTHS (from date of invoice); 60,000 KM OR 600 HOURS, whichever comes first.